bdtjli Privacy Policy

bdtjli ("bdtjli", "we", "us", "our") is committed to protecting and respecting the privacy of every individual who visits, registers with, or uses the services available at bdtjli.app (the "Platform"). This Privacy Policy ("Policy") sets out the basis on which we collect, process, store, share, and protect your personal data when you interact with the bdtjli Platform and all related services.

This Policy applies to all users of the bdtjli Platform, including registered account holders, visitors who browse without registering, and individuals who contact us through our support channels. By accessing the Platform or registering an account, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

We may update this Policy from time to time to reflect changes in technology, legislation, or our data practices. The most current version will always be available at bdtjli.app/privacy-policy. Material changes will be notified to registered users via the email address associated with their account. Continued use of the Platform after any update constitutes acceptance of the revised Policy.

This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between bdtjli and our players. In the event of any conflict between this Policy and the Terms, the Terms will take precedence unless this Policy expressly provides otherwise with respect to a specific data-protection matter.

1.1 Data You Provide Directly

When you register an account, make a deposit, request a withdrawal, contact our support team, or participate in a promotion, bdtjli may collect the following categories of personal data directly from you:

• Identity data: Full name, date of birth, national ID number or passport number (required for identity verification).
• Contact data: Mobile phone number, email address, and residential address (city, district, and division within Bangladesh).
• Account credentials: Username and encrypted password (passwords are hashed and never stored in plain text).
• Financial data: bKash wallet number, Nagad account number, Rocket account number, bank account number, and transaction reference numbers. Full payment credentials are handled exclusively by our payment partners and are not stored on bdtjli servers.
• Verification documents: Copies of government-issued photo identification (National ID card, passport, or driving licence) and proof of address, collected solely for age and identity verification purposes.
• Support communications: The content of any messages, complaints, or queries you send to our support team at [email protected].

1.2 Data Collected Automatically

When you access the bdtjli Platform, certain technical and behavioural data is collected automatically through standard web and app technologies:

• Device and browser data: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Network data: IP address, approximate geolocation derived from IP address (country and city level), internet service provider, and mobile network operator.
• Usage data: Pages visited, time spent on each section, game sessions played, bet amounts, game outcomes, deposit and withdrawal activity, and navigation patterns within the Platform.
• Cookie and tracking data: Session identifiers, preference cookies, and analytical data collected via first-party cookies and similar technologies (see Section 6 on Cookies).

1.3 Data We Do Not Collect

bdtjli does not collect biometric data (such as fingerprints or facial recognition data) beyond standard government-issued photo ID for verification. We do not collect data relating to race, religion, political opinions, trade union membership, or health conditions, unless you voluntarily disclose such information in a support communication.

2.1 Service Delivery

The primary purpose for which we process your personal data is to deliver the Services you have requested. This includes creating and managing your account, processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers, verifying your identity and age, providing access to casino games and sports betting markets, and resolving any account-related issues you raise with our support team.

2.2 Legal and Regulatory Compliance

bdtjli processes certain personal data because we are legally required to do so. This includes retaining transaction records for audit purposes, conducting anti-money laundering (AML) checks, performing Know Your Customer (KYC) identity verification, and responding to lawful requests from competent authorities. We will retain data required for legal compliance for as long as the applicable retention obligation requires, even after your account is closed.

2.3 Fraud Prevention and Security

We use automatically collected technical data — including IP addresses, device identifiers, and behavioural patterns — to detect and prevent fraud, account takeovers, bonus abuse, money laundering, and other prohibited activities. This processing is necessary to protect both our players and the integrity of the Platform.

2.4 Responsible Gaming

bdtjli uses account activity data, including deposit frequency, session duration, and wagering patterns, to identify players who may be showing signs of problem gambling. This processing supports our responsible gaming obligations and may result in our support team proactively reaching out to affected players. For full details of available responsible gaming tools, please visit our Responsible Gaming page.

2.5 Platform Improvement and Analytics

Aggregated, anonymised usage data is used to analyse Platform performance, identify popular features, improve navigation and user experience, and inform product development decisions. This analytical processing does not identify individual users and does not affect your rights under this Policy.

2.6 Marketing Communications

With your explicit consent, bdtjli may send you promotional communications about new games, seasonal offers (such as Eid specials, Pohela Boishakh promotions, or BPL cricket betting events), and loyalty rewards via SMS or email. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before your withdrawal.

bdtjli retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention schedule applies as a general guide:

4.1 Payment Processing Partners

To process your deposits and withdrawals, bdtjli shares necessary transaction data with our payment processing partners, including the operators of bKash, Nagad, Rocket, and Upay mobile banking services, as well as partner banks such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These partners receive only the data strictly required to process your specific transaction and are contractually bound to use it for no other purpose.

4.2 Game Content Providers

Third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive a session token and a player identifier (not your full name or contact details) to load and operate their games within the bdtjli Platform. These providers operate under their own privacy frameworks and data processing agreements with bdtjli.

4.3 Identity Verification Services

To meet our age verification and KYC obligations, bdtjli may share your submitted identity documents with a third-party identity verification service. This service processes your data solely for the purpose of confirming your identity and age and is contractually prohibited from using your data for any other purpose.

4.4 Legal and Regulatory Authorities

bdtjli will disclose personal data to law enforcement agencies, regulatory bodies, or courts when we are legally required to do so, when we are responding to a lawful order, or when we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of our players, or protect the legal rights of bdtjli. We will notify affected users of any such disclosure where we are legally permitted to do so.

4.5 No Sale of Personal Data

bdtjli does not sell, rent, or exchange your personal data with third parties for their own commercial or marketing purposes. Any data sharing beyond the categories listed in this Section 4 requires your explicit prior consent.

5.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, to remember user preferences, and to provide analytical information to site operators. bdtjli uses first-party cookies only — we do not load third-party advertising or tracking cookies from external ad networks.

5.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking the Platform.
• Preference cookies: Remember your settings such as language preference, display options, and notification choices. These persist for up to 12 months.
• Analytical cookies: Collect aggregated, anonymised data about how users navigate the Platform — which pages are visited most frequently, how long sessions last, and where users encounter difficulties. This data helps us improve the Platform experience for all players.

5.3 Managing Cookies

You may disable non-essential cookies through your browser or device settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging in or completing transactions. Disabling preference and analytical cookies will not affect your ability to use the core features of bdtjli.

As a user of the bdtjli Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise.

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of receiving a valid request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For account details such as your name, phone number, or address, you may also be able to update these directly from within your account settings.

Right to Erasure

You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis for processing exists, or where the data has been processed unlawfully. Please note that this right is subject to our legal retention obligations — we cannot erase transaction records that we are required by law to retain.

Right to Restrict Processing

In certain circumstances, you have the right to request that we suspend processing of your personal data — for example, while you contest the accuracy of the data or while we assess a legitimate objection you have raised.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on our legitimate interests, where you believe your individual rights and freedoms outweigh those interests. We will assess each objection on its individual merits.

How to Exercise Your Rights

All data rights requests should be submitted in writing to [email protected]. We may need to verify your identity before processing your request. There is no charge for submitting a data rights request. We aim to respond to all requests within 30 days; where a request is particularly complex, we may extend this period by a further 60 days and will notify you accordingly.

bdtjli implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms. Plain-text passwords are never stored or transmitted.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. Staff members are granted access only to the data categories required for their specific role.
• Regular security audits and vulnerability assessments of our Platform infrastructure.
• Two-factor authentication options for account login to provide an additional layer of protection for players who choose to enable it.
• Automated fraud detection systems that monitor account activity for unusual patterns and flag suspicious behaviour for human review.

While we take all reasonable precautions, no security system is entirely infallible. In the event of a data breach that is likely to result in a high risk to your rights, bdtjli will notify affected users without undue delay and take all necessary steps to contain and remediate the breach.

You also play an important role in keeping your account secure. Never share your bdtjli password or your bKash, Nagad, or Rocket PIN with anyone, including persons claiming to be bdtjli staff. Our team will never ask for your password through any channel.

If you have any questions about this Privacy Policy, wish to exercise a data right, want to withdraw marketing consent, or have a concern about the way bdtjli handles your personal data, please contact our support team:

Email: [email protected]
Subject line: Privacy Policy Query / Data Rights Request
Response time: General queries typically within 24 hours; formal data rights requests within 30 days

Please include your registered username and the nature of your query in your message. Do not include your password or full payment details in any email communication.